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AI Receptionist
Clementia
Challenge
Businesses spend significant time manually answering customer enquiries and scheduling appointments.
Solution
Developed an AI-powered receptionist capable of handling appointment requests, checking availability, suggesting alternatives and sending confirmations — built and tested as a demonstration using a dental-clinic booking scenario, not deployed for a live client.
Technologies
n8nGoogle GeminiGoogle CalendarGoogle SheetsGmailAutomation
Features
Automated appointment booking
Availability checking with alternative suggestions
Automatic confirmation emails
Natural customer enquiry handling
Real-time calendar sync
Results
Demonstrates how conversational AI can reduce repetitive administrative tasks and improve customer response times.
Lessons Learned
Reinforced the importance of designing clear conversational flows and fallback logic so the AI gracefully handles edge cases, and highlighted how connecting tools like Calendar, Sheets and Gmail through n8n can replace hours of manual coordination.